Cancellation & Refunds Policy


At FurLink, we stand by the quality of our products. If you’re not satisfied, we’re here to help.



Cancellations


Orders can be cancelled within 1 hour of purchase by emailing us at support@furlink.ai with your order number.



Refunds


Refunds are only issued for defective or damaged products reported within 48 hours of delivery. Please attach clear photos of the issue in your email.



Non-Refundable Items


We do not offer refunds for:


  • Products that have been used or damaged after delivery
  • Subscription services once activated

  • Processing Time

    Approved refunds will be processed to your original payment method within 7–10 business days.